Terms of sales Authentiques Paris online shopping website
Article 1 – Acceptance of general conditions of sale
General conditions of purchase Conditions of global purchase – Purchasing guide – Email address – info@authentiques-paris.com – via the contact form of the site www.authentiques-paris.com, as consumers with
STYLE OF FINGERS – 6 rue de Langeais – 49300 CHOLET France – (for the brand AUTHENTIQUES PARIS)
Registered RCS of Angers n ° SIRET 529 865 982 00027.
Professionals who want to order from AUTHENTIQUES PARIS are invited to make themselves known to the Authentiques Paris sales department in order to benefit from separate contractual conditions at info@authentiques-paris.com.
Terms and conditions are subject to change at any time by AUTHENTIQUES PARIS. It is your responsibility to advise and accept it formally before any order.
The GTC are currently displayed on the site of your order and on your order confirmation email.
Any order placed via the site and by email info@authentiques-paris.com assumes full, unconditional and unconditional acceptance of the current CGV.
Article 2 – Rates
The prices of the articles are understood All Taxes included (rate of VAT in force on the day of the recording of your order) except expenses of transport. They are communicated by email in Euros in a quote corresponding to the summary of your order, the shipping costs will be specified according to your address.
They are modifiable at any time, provided that the items billed on the basis in force at the time of registration of the order.
- Price incl.
- Transportation costs
Article 3 – Orders
Taking orders is subject to compliance with a procedure whose main phases are as follows:
PHASE 1 – Quote Request via
- the contact form: https: //www.authentiques-paris.com/nous-contacter/
- Or the link in the customizable product sheet or email info@authentiques-paris.com
- For collectibles: color selection
- For custom items: Select the template and then customize the template of the item in several steps in the order of your choice depending on the available options.
PHASE 2 – Sending the quote
- Sending the quote corresponding to the request made by the contact form or the link of the customizable form or email info@fauthentiques-paris.com
- Summary of the order:
- Visualization of your order:
o Items ordered and total amount of the order
o Indication of the amount of transport costs and delivery time
During this step, you can check the data entered during the application process via the contact form or the link in the customizable form and, if necessary, correct the data.
o Acceptance of quote “Good for agreement” and signature
o Acceptance of the General Conditions of Sale.
o Return the accepted quote to info@authentiques-paris.com
- Confirmation of the order:
o Receipt of a printable order confirmation e-mail in lieu of a purchase order that also contains these General Terms and Conditions of Sale, the information relating to the right of withdrawal, and the withdrawal form
o Sending the invoice with a link for payment via PayPal.
The original invoice will be attached to the delivery of the products, inside the package.
IMPORTANT
For personalized items, you have a period of twenty-four (24) hours from the placing of your order to make any changes relating to the characteristics of the items (colors, choice color hook …) provided that these modifications do not result in any price changes.
To do this, send us an e-mail to
info@authentiques-paris.com
We reserve the right not to honor an abnormal order or made in bad faith, as well as any other legitimate reason.
Article 4 – Payment
The payment of your purchases takes place exclusively, upon receipt of the invoice, by credit card (Carte Bleue, Visa, Eurocard / Mastercard, American Express) or by means of a PayPal account.
You make your purchases in complete security, the confidentiality of the banking information that you transmit to an authorized banking institution is ensured in a secure environment (SSL). The credit card numbers are kept on the secure site of a banking institution.
We also reserve the right to request additional documents (photocopy of identity card, proof of address …) to validate your purchase and ship your package. These requests will be made by email or phone:
- For an order that has an address different from the billing address
- For new customers
We remain the owner of the items sold until full payment of the price, VAT and transport costs included.
Article 5 – Delivery
5.1 Delivery – Destination
You will be delivered to the address indicated during your order
Deliveries are made by standard or express mail. The costs may vary depending on the mode of transportation chosen by the customer, and the geographical area. The transport will be carried out by a carrier.
5.2 Delivery – Shipping Costs
Shipping costs are indicated on the quote.
5.3 Delivery – Time limit
A delivery period appears on the order form. Unless otherwise stated during the holiday periods, you will be delivered within a maximum of:
o 3 to 4 business days from ordering for collectibles
o 30 days to 45 days from placing the order for custom items
You have not received your order within the specified time.
You have received the shipping confirmation e-mail but you have not received your order by the specified deadline:
We also invite you to contact our sales department
info@auhentiques-paris.com
You are not delivered when the specified time has expired:
You may ask us in writing to make the delivery within a reasonable time.
If we have not executed within this period, the sale may then, if you
wish to be resolved by registered letter with acknowledgment of receipt, or in writing on another durable medium, under the conditions provided for in article L216-2 of the Consumer Code.
The sale will be considered resolved upon receipt by us of the letter or writing informing us of this resolution, unless we have executed in the meantime.
You will then be reimbursed for the total amount paid (including transportation costs paid at the time of the order for the item (s) concerned within fourteen (14) days from the date of the order. which sale has been denounced.
5.4 Reserves
When receiving your order, always check the condition of your package, the good condition of the ordered item, and its compliance with the order.
If you notice that your package has been damaged, we invite you to specify it on the carrier’s delivery note, and to immediately contact our sales department info@auhentiques-paris.com
o In your message, do not forget to mention the damage (s) observed (wet package, hole, open, etc …). In all cases, you have a period of three (3) days, excluding holidays, from the receipt of your package to notify the carrier, by extrajudicial act or registered letter, your possible reservations
(Article L133-3 of the French Commercial Code).
Article 6 – Return – Right of withdrawal
In addition to the return cases provided for in articles 5.3 (delivery – deadline) and 7.1.1 (Legal guarantees) you may exercise your right of withdrawal under the following conditions:
6.1 Custom Items
Given the unique and personalized nature of the personalized article, it can not be returned or exchanged in accordance with Article L221-28 of the Consumer Code:
“The right of withdrawal can not be exercised for contracts: Paragraph 3 ° Supply of goods made to the specifications of the consumer or clearly personalized …”
As a result, you have no power to invoke any right of withdrawal. Also, we recommend that you devote the time and attention to creating your article.
6.2 Collectibles
You have a period of fourteen (14) days from the receipt of your articles to exercise your right of withdrawal, under the conditions provided for in Articles L221-18 and following Consumer Code (in the case of an order on several items delivered separately, this period runs from the receipt of the last article).
To do this, simply send us, before the expiry of this period, the withdrawal form attached to the order confirmation email, or any other unambiguous statement, expressing your desire to withdraw.
As such, you can contact the sales department by e-mail:
You must then return your item at most within fourteen (14) days of the communication of your decision to retract, using the pre-filled and prepaid return label that will be sent to you electronically. Please note that the return label has a validity expiry date and must be used within seven (7) days of receipt.
We will reimburse you all the sums paid at the time of your order, namely: the item (s) you returned to us + the one-way transportation costs related to this article – the return transport costs paid by Authentique Paris
Nevertheless, we reserve the right to defer the refund until recovery of the item (s) or until you have provided proof of shipment of: article (s), the date chosen being that of the first of these facts.
In any case, be sure to return your complete article (manual, accessories, …) in its original condition, with packaging, and copy of your invoice. Items returned incomplete, damaged, damaged or soiled will not be accepted.
Article 7 – Warranty – After Sales Service – Liability
7.1 Legal Guarantees
The proposed articles comply with the regulations in force. They benefit from the know-how and the quality of AUTHENTIQUES PARIS as well as the legal guarantees (legal guarantee of conformity, in the conditions of the article L217.4 and following of the Code of the Consumption, and guarantee against hidden defects, under the conditions of articles 1641 and following of the Civil Code).
As part of the implementation of legal warranties, we invite you to contact without delay our sales department: info@auhentiques-paris.com who will indicate after verification, the procedure to follow.
7.1.1 Legal guarantee of conformity
You have a period of two (2) years to invoke the legal guarantee of conformity from the delivery of the articles. In this case, you can choose between the repair or replacement of property, subject to the cost conditions provided by Article L217-9 of the Consumer Code.
Deficiencies that occur within twenty-four (24) months of delivery are presumed to exist at the time of delivery. As a result, you are not required to report the existence of the lack of conformity during this period.
7.1.2 Legal warranty against hidden defects
In addition, you may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code.
You have a period of two (2) years to implement the guarantee against hidden defects from the discovery of the defect.
In case of discovery of a defect rendering the article totally or partially unsuitable for the use for which it is intended, you will be free to choose between the resolution of the sale or the reduction of the selling price.
7.2 Liability
We are not responsible for the possible difference of color “screen / reality”, customization choices of the personalized article that would not be appropriate. In addition, we will not be held responsible or defective for any delay or non-performance resulting from the occurrence of a force majeure event. Finally, we draw your attention to the fact that we can not be held responsible for an order that has been placed by a minor, whether or not the parents have authorized this order.
Article 8 – Personal data
The company FINGERS STYLE collects a certain amount of information necessary for the processing of orders. These data are not only necessary for the processing of the customer order by FINGERS STYLE but also to communicate to the customer information about the Authentiques Paris brand on the site or to make him benefit from commercial offers, if the customer accepts it by validating his order . The information is strictly confidential and is indicated by an asterisk (*) when it is necessary for FINGERS STYLE, and / or its suppliers as part of the customer’s order management.
In any case, the information collected is strictly confidential and protected to prevent it from being distorted, damaged or unauthorized persons having access to it.
In accordance with the law “Informatique et Libertés” n ° 78-147 of January 6, 1978 modified, as modified by the law of August 6, 2004, the Customer has a right of access, rectification, modification and deletion to the data concerning him.
The Customer may exercise this right by sending a letter to the following address or by email, specifying his name, first name, email and postal address:
FINGERS STYLE
For Authentiques Paris
6 rue de Langeais
49300 CHOLET
France
info@authenthiques-paris.com
It is specified that the customer must be able to prove his identity, either by scanning an identity document or by sending a photocopy of identity document
Article 9 – Intellectual property
Any sale of products by Authentiques Paris does not imply any transfer of intellectual property rights nor any license of an intellectual property right for the benefit of the customer.
All visual and audio elements of the site, including the underlying technology used, are protected by the copyright of trademarks and / or patents. These elements are the exclusive property of Fingers Style. Anyone who publishes a website and wants to create a hypertext link to the site must request permission. This authorization will not be granted in a definitive way.
Article 10 – Retention of title
The ordered products remain the property of Authentiques Paris until full collection of the amount due.
However, you assume the risks (including loss, theft or damage) concerning the delivered products from the moment they are delivered to the address indicated when ordering.
Article 11 – Applicable Law – Litigation
These General Conditions of Sale, the order and all the resulting acts are governed by French law.
In case of dispute related to the execution of an order, if you are a final consumer natural person, you have the opportunity to use free of charge a conventional mediation procedure or any other procedure of alternative dispute resolution. If you wish, you can use the online dispute resolution service offered by the European Commission in accordance with Article 14 of Regulation (EU) No 524/2013. This platform is accessible at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=FR
The use of mediation is a mechanism that is not a prerequisite for taking legal action.
In the event of litigation and in the absence of amicable settlement, the French Courts are only competent.
Latest version on the 29/05/19
